We are committed to protecting all personal information supplied , processed and handled in one of our show homes, on visits to our home page, at trade shows or by direct contact to the factory by email or phone. Your contact details will be protected in accordance with data protection law. Details of which data is collected at a visit to our home page, or by contact via our show homes, the factory or at trade shows, and how this data is used is given below:
Recording and processing personal data
Visits to our website are recorded for internal statistical and system-related purposes. Further personal details will only be recorded if supplied voluntarily, for instance during a request for information, a personal meeting in one of our show homes, at a trade show or in a telephone conversation with our sales team or our switchboard.
We use so-called Cookies to optimise our website. These are small pieces of data which are sent from a website to your web browser, and are sent to one of our sites every time you access our website. This enables us to store information only for market research purposes, and also to tailor our product information. Please note that you can choose not to receive cookies, or receive notification when a cookie is used. To find out how to do this, click the help button on your browser.
Use and transfer of personal data
If you have given us your contact details, we will use these to answer your questions regarding house-building, for consultation with one of our sales representatives or agents, to draw up contracts with you, for technical administration and to send you information. We will only transfer your personal data to state organisations and authorities if this is required under a legal national obligation, or if the data transfer is required for legal reasons when an attack has been carried out on our network. Your personal data will only be passed on to others for our own purposes (in particular consultation, sales and construction of our houses including all services involved, e.g. floor slabs, basements etc.) ; these services include giving your details to subcontractors involved in your building project, to the banks involved, directions to the building site for subcontractors and customer service operatives, or for invoicing or for other reasons that you have given your permission for. You have the right to revoke this permission at any time.
Assent for use of your data for other purposes
Registering on our website to receive a newsletter means that your contact details will be stored for a longer period. We will only use information given in such a way for the purpose for which it was intended.
Right to disclosure
You have the right at any time to request information over your personal data, where it was collected, and the purpose of storing the information. This should be done in writing to the address given above.
We take all necessary steps to ensure that personal data is kept secure at all times against unauthorised or unlawful loss or disclosure. We cannot guarantee complete data security for communications by email; we recommend that confidential information is sent by post.
Keeping our data protection policy up to date